Terms and Conditions

General Terms and Conditions

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§ 1 Scope

The following general terms and conditions apply to all orders placed with the online store of Tygerfly e.U. ("TYGERFLY") by a contractual partner ("CUSTOMER").

Maximilian Fössleitner

Kirchengasse 7/21 , 1070 Vienna , Austria

The business transaction and delivery is carried out exclusively to the following general terms and conditions at their version applicable at the time of the order. 

The following terms and conditions apply to consumers (according to § 1 (1) KSchG) as well as for entrepreneurs (§ 1 UGB). Should there be an invalid provision for one or both customer groups, reference is made to the dispositive law. Furthermore, the other provisions shall remain valid.

 

§ 2 Conclusion of contract

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The order is placed by clicking on the button "purchase now" and represents a binding offer to conclude a purchase contract. The receipt of your order will be confirmed immediately by e-mail after sending the order. Upon receipt of this order confirmation, a binding contract is concluded. 

 

§ 3 Prices and shipping

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The prices stated in the online store are gross prices in euros. Shipping costs are still added, these are to be borne by the customer. The shipping costs are displayed to the customer before the conclusion of the contract.

For deliveries outside Austria, additional customs duties and / or taxes may apply, these are to be borne by the customer.

Delivery will be made to the delivery address specified by the customer. 

 

§ 4 Transfer of risk

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If the transport option suggested by Tygerfly is used, the risk shall pass in the case of a consumer as of acceptance of the order by the latter, or by a person close to the customer, or by a third party expressly named.

 

If a transport option other than the one suggested by Tygerfly has been chosen by the customer, the risk shall pass to the consumer from the moment the goods are handed over to the carrier.

In the event of non-receipt of the goods, a voucher may be issued under certain circumstances in consultation with Tygerfly.

 

§5 Withdrawal

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Customers have the right within 14 days after receipt of the goods without giving reasons to withdraw from the contract. 

The withdrawal must contain at least the name and address of the customer, date of receipt, order number and explanation of the withdrawal, and can be submitted by e-mail (welcome@tygerfly.com) or by letter (Maximilian Fössleitner, Kirchengasse 7/21, 1070 Vienna, Austria). 

The deadline is considered met if the customer declares his withdrawal on the last day of the deadline and sends the goods. Delivery costs of the return shipment shall be borne by the customer.

Tygerfly has the obligation to refund the purchase price to the customer within 14 days after receipt and inspection of the goods. This must be done in the same payment method as the purchase of the goods.

Optionally, Tygerfly offers the possibility to apply for a voucher in the same amount instead of refunding the purchase price. Should the customer take advantage of this option, the delivery costs for the return shipment will be covered by Tygerfly and credited to the voucher.

 

The goods must not contain any signs of wear (e.g. makeup stains) or be damaged.

 

§ 6 Warranty

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We strive to deliver the best quality, but should there still be a defect, the customer is of course entitled to the statutory warranty remedies (primary: improvement, replacement; secondary: price reduction, conversion).

 

Optionally, the customer can receive a voucher in consultation with Tygerfly, if expressly requested.

 

A defect is any objective, negative deviation from the condition of the goods according to statements from Tygerfly. Taste dissatisfaction as well as slight color deviations (due to the display brightness, light incidence, etc) do not constitute a defect. 

 

In case of loss of value of the goods, this difference, if caused by the customer, is to be borne by the customer. 

 

§ 7 Prohibition of unauthorized use

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Legally protected components of this website, e.g. under copyright images, texts, the labeling of Tygerfly, etc. may not be used without our prior consent.

 

 

PROTECTION OF DATA

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The protection of your personal data is of particular concern to us

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We therefore process your data exclusively on the basis of the legal provisions (GDPR, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing within the framework of our website.

Protection of your personal data is of particular importance to us.

 

If you conclude a purchase contract with us, you grant us the right to store and process your personal data. Among other things, we use your data to send you the newsletter (which you can unsubscribe at any time) and your order. We will never give your data to third parties without your consent. The exception to this is the necessary data entry for delivery purposes with our shipping partner.

 

If you want your data to be deleted just send us an email to welcome@tygerfly.com. We will ensure that your data is removed and/or made unrecognizable from all of our systems and copies thereof.

 

By accessing the internet site, general data and information are stored ("Cookies"), which can, however, be deleted. Such information is, for example, the browser version, the time of the request, etc.. This serves an optimized visit to our website (connection establishment, etc.). By taking note of these terms, you agree to this practice or will be asked to leave the website.

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Your rights at a glance:

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You are generally entitled to the rights of access, rectification, erasure, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in some way, you can complain to the supervisory authority. In Austria, this is the data protection authority.